PROMETRIC PORTAL – LOGIN

• Online Application Form: 
• https://oap.prometric.com/Candidateweb/Login/Login.aspx
•  

Florida CNA State Exam Application

Simple Step-by-Step Instructions (Prometric)

BEFORE YOU START (IMPORTANT)

✅ Complete your Live Scan fingerprints FIRST

• Required before submitting the CNA application

• Cost: $100

• Valid for 5 years

• Must be healthcare-related (nursing home, hospital, CNA, etc.)

• Immigration or unrelated background checks do not count

• Can be done at the school (no need to go elsewhere)

⚠️ Submitting the application before fingerprints may cause delays.

STEP 1: Create Your Prometric Account

1. Go to the Prometric CNA Portal

2. Click Register a New User

3. Enter:

   • First name

   • Email address (double-check spelling)

   • Password (must include):

     • At least 10 characters

     • Uppercase + lowercase letter

     • Number

     • Symbol

     • Not easily guessed

📌 Tip: Save your login info.

STEP 2: Start a New CNA Application

1. Log in to Prometric

2. Click Submit New Application

3. Select:

   • Florida Certified Nursing Assistant Application

4. Click Submit

✅ Always apply ONLINE
(Paper applications take longer and may get lost)

STEP 3: Fill Out Personal Information

Enter carefully:

• Social Security Number (double-check)

• Name (legal name)

• Address

• Phone number

• Date of birth

• Email address (most important – Prometric contacts you by email)

⚠️ Incorrect emails = missed exam dates.

STEP 4: Background & History Questions

• Criminal history

• Employment history

• Medicaid fraud

• Mental health questions

👉 Most students answer NO to all
👉 If YES, be honest

• You are not automatically disqualified

• May only need extra paperwork

• Exemptions may be available

⭐ STEP 5: CERTIFICATION OPTION ELIGIBILITY

👉 SELECT: E4 (REQUIRED)

✅ E4 – Training Center Information

• THIS IS THE CORRECT OPTION

• Leave Training Center Information blank

❌ Do NOT select:

• E1 or E2 (traditional 120-hour schools)

• E5 (not applicable)

ℹ️ E3 and E4 are similar, but E4 is preferred and recommended

STEP 6: Test Site Selection

1. Choose Regional Exam Site

2. Select:

   • Gabriel Health Institute (recommended)

📊 Students test better when they train and test in the same location

STEP 7: Select Exam Type

First-Time Testers (Most Students)

✔ Written Test + Clinical Skills
✔ Language: English
✔ Total Fee: $155

Optional:

• Written Test in Spanish (if needed)

⚠️ Audio exam is not recommended unless absolutely necessary

Retesters (If Applicable)

• Failed Skills only → Select Clinical Skills ($120)

• Failed Written only → Select Written Test ($35)

• Failed Both → Select Written + Skills ($155)

STEP 8: Payment

• Select Credit Card

• Avoid mail-in payments

• Enter card details

• Agree to terms

📌 SAVE THE APPLICATION halfway through

• System may time out

• Saving prevents starting over

STEP 9: Submit & Wait

1. Click Submit

2. Watch your email (within 1–2 days):

   • Payment confirmation

   • Application status updates

What Happens Next

• Prometric verifies:

  • Fingerprints

  • Age (18+)

  • Valid SSN

  • No disqualifying felonies

• Application sent to:

  • Florida Department of Health

  • Board of Nursing

• Once approved:

  • Prometric schedules you for the next available exam date

📅 Exam dates depend on Prometric availability (not the school)

NEED HELP?

If you have questions:

• Visit the office

• Call the school

• Email the admissions team

We’re here to help you succeed.