All students of the Gabriel Health Institute taking the CNA Prep Class are covered by this policy. This policy states that if you take our course in its entirety, make a genuine effort to learn, comeback to practice your skills at least one week before your scheduled test date, and still fail your State Board Exam, we will do the following. We will give you another class FREE of charge, as long as you comply with the expectations mentioned above. If you fail to pass the State Board Exam after the second attempt we will refund the full amount of your class fees in their entirety. You will be required to show written proof of your failure to redeem your refund. Please keep in mind that fees refunded only include class fees received and we are not responsible for any testing fees paid. Furthermore outside our “Money Back Guarantee” policy and a few exceptions there are ABSOLUTELY NO REFUNDS. To see what these exceptions are you can refer to the “Fees and Refund” section of our “Student Course Policy”.
Please be advised, all discounts and promotions are INCENTIVES for student registration, and thus only valid at the time of registration. After enrolling at Gabriel Health Institute you forfeit the right to claim any discounts and or promotions offered, unless otherwise told so by a representative. Furthermore Gabriel Health Institute reserves the right to withdraw at any moment under the discretion of the Director of Admissions.
Both instructors and Training Center Directors have the authority to expulse you indefinitely from Gabriel Health Institute for any reason. Reasons include but are not limited to classroom disruption, excessive tardiness, and misbehavior.
All students qualify for a free refresher course before they’re test date. You must come in the week before your test at least once to either practice on your own, or take a refresher course in order to qualify for our “Money back guarantee”. This is FREE of charge to all our students. The purpose of this is to ensure that you can be confident on the day of your State Board Exam in knowing you are fully prepared for the test.
All students are required to sign in at the beginning of each class. If you fail to sign in over 5 minutes later than the appointed time you were scheduled to arrive, you would be considered late. If you arrive more than 30 minutes late you will not be allowed to participate in that days class. Furthermore to make up that class date on a separate date appointed by the Training Center Director. You must also pay a delinquent fee proportionate to the amount of instruction missed. Failure to make up missed instruction will forfeit you from being covered by our “Money Back Guarantee”. However if you know that your attendance will be an issue at the time you sign up, and the Director makes the appropriate arrangements all fees and penalties will be waived.
The purpose and ultimate objective of this class is to prepare all students for the CNA State Board Exam, which will be hosted by Prometric. Prometric is the only entity in Florida with the authority to grant a CNA State Certificate. Any certificate given during this course only validates the completion of our program and nothing more.
Any payment made to Gabriel Health Institute only cover class fees. This includes all training agreed upon registration time, a book to accompany the class, and the accommodation of practice time. All other perks offered (exam registration assistance, job placement assistance, any extra study material, etc.) are complimentary enrollment incentives. Gabriel Health Institute reserves the right to withdraw these perks for any reason we deem necessary at any time. Please be aware that these fees DO NOT include testing fees. We do not accept testing fees and these should be submitted to Prometric. You can call them at 1-888-277-3500. Class fees for CNA Exam prep class fees always equal $295.00 and consist of the following:
*$95.00 Non-Refundable Registration Fee. Registration fees will be ABSOLUTELY NON-REFUNDABLE under any circumstances and may only be refunded under the sole discretion the school director.
*$200.00 Training & Class Fees. Any discounts given to student will be deducted from this amount. Any additions to tuition for special request or accomodations will be added to this amount. This fee can only be refunded if the student submits a written cancellation form ATLEAST 3 business day prior to the beginning of the appointed class start date, in which case fees will be refunded in its entirety. However once a student passes that deadline or begins classes, they will lose right to any type of refund, and may only be given under the sole discretion of the school director.
Business days will differ from class dates. Business days are only considered when our office is open for new student registration. This will only include weekdays Monday – Friday from 10am – 4pm. Holidays and other days when office is closed will also be excluded as a Business Days. Class dates are considered anytime that we have a class going on which could or could not be considered a business day. Weekends are NEVER considered Business Days.
All statements are written straightforward with the purpose of being easily understood and to not cause confusion. If you have any objections or do not understand these policies please let us know before signing. We will do anything we can to resolve any problem or concern you have. By signing this document you are acknowledging that you have read and are aware of all of its contents, that you understand everything, and have no objections. If you have not read it yet please take your time and do not feel pressured as our instructors are here to patiently answer all questions and concerns you may have.